Frequently Asked Questions

Can I buy boxes and other packing products from South Gate Mini Storage?

Yes! South Gate Mini Storage offers a wide variety of boxes and packing supplies, see pricing page for information.

Do you have video cameras?

South Gate Mini Storage uses video cameras as a security measure. Cameras are generally located at the point of entry and exit and other areas around the facility. The state of the art system has a minimum of sixteen cameras recording the Napa storage facility at all times.

Can anybody drive onto this property or do you need a PIN number?

South Gate Mini Storage has an electronic gate system which can only be opened by a security code that is assigned to each individual tenant. The code allows us to monitor who is entering and exiting the our facility.

What is a roll-up door?

Roll-up doors are the most common door in self-storage. They are accessed by sliding a latch and lifting the door upward, similar to the motion of a garage door. Roll-up doors allow you to maximize the usage of your space.

Do you offer services for both the household and business customer?

South Gate Mini Storage has services for both the household and the business customer.

Are there moving trucks available?

South Gate Mini Storage offers 16 and 17 foot rental trucks, see pricing page for information.

Do I get a lock when I rent a unit?

You can purchase a new lock here at our facility. Check to see if there is a move in special that includes a free lock! We offer a variety of sizes and types of locks and recommend purchasing a disc lock to ensure the highest level of security for your Napa storage.

What is a drive-up unit?

A drive-up unit is an outside unit that gives you the ability to load your belongings directly from a vehicle or truck into your unit making Napa self storage easier than ever.

What’s the difference between office hours and gate hours?

The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed. If you require access outside of our standard gate hours ask our Store Manager for information.

What kind of security do you have?

South Gate Mini Storage provides state-of-the-art security. We feature electronic gate with coded access, monitored video surveillance, fenced and well-lit facilities.

What are the payment terms?

South Gate Mini Storage strives to make your storage experience as hassle free as possible, including paying your bill. Our leases are month-to-month and we also offer AutoPay. We can automatically charge your Mastercard® and Visa® each month. Or you can pay online here.

Do you accept credit cards?

We accept several major credit cards, including MasterCard® and Visa®.

Can I pay my bills online?

Yes, paying your bill online is available through the account login.

Your “mini storage near me” solution

If you’re looking for mini storage near me, you’ve come to the right place. Our Napa self storage facility gives you access to a variety of unit sizes, all under 24/7 surveillance, with the best prices in the valley. Napa storage is now easier than ever with Southgate Storage. Choose between any of our Napa self storage units and find the one that works best for you.

View our Storage Units

Discover our units & see what works best for you.

Got a Question?

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